Welcome to the ArchiveConnect Support landing page. Here you’ll find links to Knowledge Base articles, blogs, forum discussions and the latest releases. You can also submit a Support Request. Check back for updated information or subscribe to the RSS feed.
The latest version of ArchiveConnect is 1.2.6. Please refer to the ArchiveConnect downloads page for further information and downloads.
If you have not yet tried ArchiveConnect you download a trial version.
GroupLogic Product Compatibility with Mac OS X 10.7 Lion
We have tested the public release of Mac OS X 10.7 Lion and have updated our products for compatibility with this latest Mac OS release.
If you have any questions or find any issues with our products, please email us at email@example.com
activEcho: The Mac activEcho client is fully compatibile with Mac OS X 10.7.
ArchiveConnect: Users of [...]
Group Logic product compatibility with Windows 7 and Mac OS X 10.6 Snow Leopard
This article summarizes the compatibility status of Group Logic’s products on Windows 7 and Mac OS X 10.6 Snow Leopard.
AFP-based Servers: ExtremeZ-IP 7.0 or later is supported on Windows 7 for use with ArchiveConnect (see below).
SMB-based Servers: Windows 7 has not yet been certified for compatibility with ArchiveConnect, but there are no known issues. Windows [...]
Welcome to the new Group Logic Support site
Hi, welcome to the new Group Logic Support site. We’ve been making a number of changes that we hope you’ll find useful.
Here are some highlights of the new site:
Product landing pages: MassTransit, ExtremeZ-IP, and ArchiveConnect, our latest product, each have their own dedicated Support page now. You can refer to these for the latest information [...]
GroupLogic product compatibility with Windows 8
Client: Windows 8 is supported by activEcho client 2.7 or later.
Server: Windows 8 is not supported.
AFP-based Servers: ExtremeZ-IP 8.0.3 or later is supported on Windows 8 for use with ArchiveConnect (see below).
SMB-based Servers: Windows 8 has not yet been certified for compatibility with ArchiveConnect
Server: Windows 8 is supported by ExtremeZ-IP 8.0.3 or later.
Server: Windows 8 [...]
Files fail to come online when connecting to file system archives using SMB on Mac OS X 10.6.7, 10.6.8 and 10.7
A change Apple introduced starting with Mac OS X 10.6.7 has led to questions about file system archiving support for Macs. The bug was finally fixed in Mac OS X 10.8.2. This article explains the options for previous version of Mac OS X.
What changed in Mac OS X 10.6.7?
Apple made a change in the Mac [...]
GroupLogic Product Compatibility with Apple’s OS X 10.8 Mountain Lion
We have tested the latest versions of the following products and found that they are compatible with OS X Mountain Lion:
activEcho (tested 2.5)
ArchiveConnect (test 1.2.5)
ExtremeZ-IP (tested 8.0.1)
MassTransit (tested 7.2.7 Web Client)
mobilEcho is unaffected since it consists of server and mobile device components.
If you have any questions or find any issues with our products, please email [...]