Acronis Access Latest Releases

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The latest official release versions of Acronis Access and Acronis Access Advanced are available here. All server installer downloads will require confirmation of ownership with your serial number.
Acronis Access and Acronis Access Advanced FAQ

activEcho & mobilEcho have become Acronis Access Advanced, combining the functionality of these two products into one comprehensive solution for secure access, sync and share. Acronis Access Advanced can be installed as a standard update on your existing mobilEcho/activEcho server. All prior licensed capabilities and server configuration will be maintained. Acronis Access servers are backwards compatible with mobilEcho and activEcho clients.

Owners of activEcho and mobilEcho can enable the full suite of Acronis Access features by contacting Acronis for a complimentary upgrade to Acronis Access.

PLEASE NOTE: If you are a current owner of Acronis Access 6.X or earlier, with a serial number beginning with “AA” your upgrade path to version 7 is Acronis Access Advanced 7. Acronis Access 7 is a new edition of the product for SMB business needing basic policy management and with less than 100 users.

Acronis Access & Acronis Access Advanced 7.0.4×204

Released April 21st, 2015

Server installer:

  • Enter your serial number on the next page to download the installer for the version of Acronis Access you own.
    Please see the ‘Known Issues’ section below if you are upgrading a server running Windows 2003 or have clients using Windows XP or Internet Explorer 8.
  • Acronis Access & Acronis Access Advanced Server [For Windows 2008, 2012, all editions] — Download
  • Acronis Access Client Installers – for all editions:

    Desktop sync clients:

    • Windows Client Installer (EXE) [For Windows XP, Vista, 7 & 8] — Download
    • Windows Client Installer (MSI) [For Windows XP, Vista, 7 & 8] — Download
    • Mac Client Installer (DMG) [For Mac OS X 10.6.8 or later] — Download

    Mobile clients – for both Access and Access Advanced:

    Documentation:

    Acronis Access 7.0.4 (Released: April 21st, 2015)
    —————————————-
    What’s new in Acronis Access Advanced 7.0.4 (includes notes on earlier releases)
    What’s new in Acronis Access 7.0.4 (includes notes on earlier releases)

    Enhancements

    • Mobile client ‘Access restrictions’ now offer options for limiting access from Windows mobile clients. Options for including instructions & install links for Windows clients are also now available on the enrollment invitations page and in enrollment emails.
    • Access web interface has improved usability on mobile devices with lower screen resolutions.
    • The gateway server option to allow connection using self-signed certificates can now be changed even if the gateway server is offline.
    • When using the web UI to choose to sync a folder to the desktop client, users are now shown the total size of the folder to be synced. This will help users to make an informed decision when syncing large shares to their desktop.
    • Direct file download links created with “Send Link” or “Get Link” can now be configured to require Access user login before a file can be downloaded. New options are available on the ‘Sharing Restrictions’ settings page to allow administrators to define whether public links and login-restricted download links are permitted. If both types of links are permitted, users will be able to choose which type of link they would like when sharing it. There is also an administration setting available to limit access to login-restricted links to internal users only.
    • The email address options shown during auto-complete when inviting users to a share is now limited to the members of shares they are members of. In addition internal AD users will also be able to see all other internal AD users.
    • The Configuration Utility now allows a UNC path to be provided for the location of the Access File Repository.
    • The Configuration Utility now allows intermediate certificates to be configured.

    Fixes

    • Fixed an issue which caused unhandled errors to sometimes be reported when attempting to invite a large AD group for mobile enrollment.
    • The %USERNAME% variable is now supported in the name and description of home directory data sources in the web interface.
    • A small pop-up window should no longer appear when downloading files from the web UI with Safari.
    • Notifications now include the user who created the shared file link, when files are downloaded with a direct file download link.
    • The list of data sources will now appear even if some data sources are inaccessible. The inaccessible data sources will simply not be shown in the list.
    • Color schemes are now used for the file download link landing page.
    • AD users with accounts that do not have a UPN (User Principal Name) configured can now access network data sources using the Access web interface.
    • Conflict resolution now supports users whose names contain a forward slash. When creating conflict files, any forward slashes in usernames are now replaced with an underscore, since slashes are invalid characters on the Windows file system.
    • Files and folders on network volumes that were uploaded by a Mac and contain a forward slash can now be synced to Mac and Windows desktop clients.
    • Addressed issues that could keep the Access Server from properly ingesting Gateway audit log messages.
    • Fixed an issue where file purging could encounter errors and fail after an upgrade to Access 7.0.3.
    • Fixed a licensing issue that could occur causing a single user session to temporarily use more than one license on the Gateway Server.
    • The PostgreSQL service will now be stopped before upgrade on clusters, preventing errors which prevent the cluster from being upgraded.
    • When saving Microsoft Office files rapidly, the desktop client will no longer create multiple copies of the file in Access.

    Notes and Known Issues

    • Access to web administration pages is no longer supported from Internet Explorer 8. Access to these pages will not be possible with this browser. Please update to a modern browser.

    Acronis Access 7.0.3 (Released: February 24th, 2015)
    —————————————-
    What’s new in Acronis Access Advanced 7.0.3 (includes notes on earlier releases)
    What’s new in Acronis Access 7.0.3 (includes notes on earlier releases)

    Enhancements

    • The color scheme of the Acronis Access web site can be configured to a variety of preset color schemes. Alternatively, administrators can develop their own custom color scheme. The color scheme can be configured by administrators the Settings => Web UI Customization page. Documentation on how to configure custom color schemes can be found here: http://www.acronis.com/support/documentation/AcronisAccessAdvanced_7.0/index.html#33116.html
    • Custom logos can now be uploaded to modify the look of the web UI. Three image resolutions are used for the various locations the logo appears. On upgrade, the existing custom logo (if any) will be used for all the custom logo locations, but properly sized logos can be uploaded on the Settings => Web UI Customization page.
    • The API documentation for web clients has been updated, including support and documentation for network files and folders.
    • If a user’s mobile access policy allows access from the web UI, the default enrollment invitation email will now include a link to the Acronis Access web site. For customers who have customized their enrollment invitation email template, this additional text will need to be manually added to the customized template if desired.
    • Users can now download the entire contents of a folder the are currently browsing with the “Download folder” option.
    • Administrators of Acronis Access will no longer be prompted to specify the gateway address explicitly when configuring a new installation with the setup wizard. The gateway address will be automatically set to the same address as the Access server.
    • Minor changes were made to the default enrollment invitation email template to prepare for an upcoming mobile client release. Users who have custom email templates will need to update them manually, if desired.
    • Improved login performance and general web application performance by caching some settings in memory.
    • Various improvements to increase performance and throughput uploading and downloading Sync & Share files.
    • Acronis Access now installs with Java 8u31.

    Fixes

    • Fixed LDAP caching errors which could occur if ldap_caching debug logging was enabled.
    • Fixed a problem where a user’s desktop synced network folder might not be removed when the server-side network folder was removed from their assigned data sources.
    • Fixed a problem with New Relic monitoring.
    • Fixed an issue where gateway file shares could not be browsed from the web portal if a management server is required and the management server is listening on a non-standard port.
    • When a user upgrades from Acronis Access 6.x, if a user tries to reset their password before they have successfully logged in against Access 7.x, they will no longer encounter an error.
    • Renaming a top-level 1-way sync folder on the desktop client will no longer produce a warning.
    • Fixed a timeout error that could occur when downloading large files via the mobile client.

    Acronis Access 7.0.2 (Released: December 23rd, 2014)
    —————————————-
    What’s new in Acronis Access Advanced 7.0.2 (includes notes on earlier releases)
    What’s new in Acronis Access 7.0.2 (includes notes on earlier releases)

    Enhancements

    • Acronis Access now allows syncing file server, NAS & SharePoint folders to a Mac or PC via the Access Desktop Client. This feature can be enabled or disabled in the “Mobile Access” policy and requires that Access Web Client access to these data sources is also enabled.
    • Acronis Access Server and Desktop Clients for Mac and PC are now localized in Polish.
    • Access to Network Home Folders is now included in the Web Client.
    • Network data sources with %username% wildcards in their path are now supported in the Web Client.
    • Enhancements to user/email address entry in the sharing dialog box in the Access Web Client.
    • Access Web Client now displays a multi-level breadcrumb trail.
    • SMB network shares are now selectable as File Repository destinations in the Access Server Configuration Utility.
    • The Access Server Configuration Utility will now default to a self-signed certificate if no suitable certificates are available in Computer\Personal certificate store.
    • GOST encryption is supported in Russian localization of Access Server 7.0.2.
    • Web Client upload now allows uploading more than 10 files simultaneously.
    • Java 7 Update 71 is used in this release.

    Fixes

    • Fixed an issue emailing Sync & Share file download links via the iOS mobile client.
    • Links to landing pages and folders from notification emails and from the Desktop Client Finder/Explorer contextual menus no longer sometimes require the user to log in.
    • Fixed an issue when upgrading from mobilEcho 4.5 where legacy data sources might not be converted.

    Notes and Known Issues

    • Due to a bug in the included 3rd party Java installer, an issue may occur during installation on non-English Windows Servers. Please refer to https://kb.acronis.com/content/54518 to address this issue.
    • If you have end-users running Internet Explorer 8, please consider upgrading to a more secure browser. Administrators can change the SSL bindings to support Internet Explorer 8 users with the following limitations:
      • **Users running Internet Explorer 8 are automatically redirected to the Access 6 style web client interface.
      • **Internet Explorer 8 will be not supported by the redesigned Access 7 web interface.
      • **These users will not have access to file server, NAS and SharePoint data sources from the web client interface.
      • **Server Administration from Internet Explorer 8 is not supported.

    Acronis Access 7.0.1 (Released: November 25th, 2014)
    —————————————-

    Enhancements

    • Various improvements to the Web Client interface.
    • Acronis Access Server and Acronis Access Desktop Clients for Mac and PC are now localized in Russian.
    • Apache Tomcat 7.0.57 is used in the release.
    • Java 7 update 71 is used in the release.
    • The allowed minimum expiration time for shared file download links now defaults to 1 day or more on new installations of Acronis Access Server. Previously the minumum link expiration default was 30 days.
    • Browsing network data sources via the Web Client is improved for folders with large number of items.
    • Improved conflict resolution behavior.

    Fixes

    • Fixed usage of “¥” symbol for logging in to Access Server Web Client.
    • Upgrading to Acronis Access 7.0.1 from mobilEcho 4.5 is now supported.
    • Fixed shortcut to Acronis Access Tomcat service configuration tool in the Start menu after the upgrade from Acronis Access 6.1.
    • Shared Folders now have Notifications in the right hand menu.
    • Fixed occasional crashes in Access Desktop Client for Mac.
    • If you have end-users running Internet Explorer 8, please consider upgrading to a more secure browser. Administrators can change the SSL bindings to support Internet Explorer 8 users with the following limitations:
      • **Users running Internet Explorer 8 are automatically redirected to the Access 6 style web client interface.
      • **Internet Explorer 8 will be not supported by the redesigned Access 7 web interface.
      • **These users will not have access to file server, NAS and SharePoint data sources from the web client interface.
      • **Server Administration from Internet Explorer 8 is not supported.

    Notes and Known Issues

    • When using single port Access Gateway Server configuration, there could be an issue with handling paths longer than 256 characters. Please visit the following KB article to resolve the issue: http://support.microsoft.com/kb/820129

    Acronis Access 7.0.0 (Released: November 11th, 2014)
    —————————————-

    Enhancements

    • Acronis Access is now named Acronis Access Advanced and is the upgrade path for existing users of Acronis Access 6 or earlier. A new version tailored for small/medium businesses with simpler requirements has been also introduced. This new version is named Acronis Access.
    • Redesigned and enhanced Access web client user interface
    • During new installations, the configuration wizard now attempts to detect and system configuration options, such as SMTP server and Active Directory (LDAP) server.
    • During installation, Acronis Access and Acronis Access Advanced can now be configured to operate using a single open port for client connections. In this configuration, all Access clients (mobile app, desktop sync client, web client interface) use the same network address and port to connect to the Access server.
    • Folders and files residing on file servers, NAS and SharePoint Servers can now be browsed and accessed from within the Access web client interface. This capability can be enabled or disabled on a user or group basis.
    • Redesigned notification and invitation email templates
    • The Users administration page and Devices administration page are now unified into a single admin console page.
    • Access now provides conflict resolution for Sync & Share files and folders. If users’ file modifications overlap and cause conflicts, the conflicting files will be renamed with the users name and the current date, so that the conflicting file is obvious and can be handled as needed. Previous to Access 7.0, these conflicting files would have been saved as new versions.
    • Sync & Share files can now be copied between Sync & Share folders using the web client interface.
    • Sync & Share file download links can be now be generated and copied for use, without requiring an email to be sent by the Access server. The file download links feature can be enabled or disabled.
    • Usernames can now be assigned to Free (‘Ad-hoc’) external users. All Sync & Share users are generally refered to by user names instead of just email addresses.
    • Access Desktop Sync Client Version is now displayed in the Users and Devices section of Access Server administration page
    • Java version 7 U71 is used in this release
    • Improved audit logging when files are downloaded from direct download link
    • Sorting files by type is now allowed in the web client interface
    • Postgres can now be removed using the ‘Add/Remove Programs’ control panel
    • There is now a global setting to disable the ability to share files using direct download links
    • The default threshold and interval for user notification as they approach their quota for Sync & Share can now be configured
    • Apache Tomcat 7.0.56 is used in this release
    • OpenSSL version 1.0.1i is used in this release.
    • Added support for batch operations in the Devices table (remote wipe, cancel remote wipe, etc.)
    • SSL v3 is disabled

    Fixes

    • Fixed a PostgreSQL installer failure that could occur if a local users group does not have enough privileges
    • Fixed issue with querying LDAP when debug logging is enabled that could occasionally result in an error for some UTF-8 usernames
    • Fixed usage of @display_name variable for Acronis Access enrollment emails

    Notes and Known Issues

    • Upgrades from mobilEcho 4.5 or earlier are not supported in the initial version of the Acronis Access 7.0. Support for upgrades from mobilEcho 4.5 or earlier are anticipated to return in a followup release.
    • Internet Explorer 8 is not supported in the initial version of the Acronis Access 7.0 Web client. IE8 users will not be able to log into the Acronis Access Web client. Support for IE8 is anticipated to return in a followup release, though in this followup release IE8 users will be presented with the previous Access 6 web UI and will not be able to use the new Access 7 features. If you have end-users running Internet Explorer 8, please consider upgrading to a more secure browser or waiting until support is added in the upcoming Access Server update.
    • Windows XP users will not be able to use the Acronis Desktop Sync Client or Web Client after an Access Server is upgraded to 7.0 or later. This is due to an incompatibility of XP and IE8 with the secure SSL bindings the Access Server now uses. Administrators can change the SSL bindings to support XP users. Details here: Please note that changing these ciphers might expose your server to vulnerabilities and is generally unsecure.
    • Windows Server 2003 is no longer supported.
    • ‘Mobile Access’ Network Home Folders configured for users on Access Server are not displayed in Web client interface. This will be supported in a followup release.
    • If user select several files for upload they will be uploaded one after the other, not simultaneously.
    • SharePoint check-in / check-out is not yet supported in the web client interface. This will be supported in a followup release.