Welcome to the ExtremeZ-IP Support landing page. Here you'll find links to Knowledge Base articles, blogs, and the latest releases. You can also submit a Support Request. Check back for updated information or subscribe to the RSS feed.

The latest version of ExtremeZ-IP is 8.0.4. Please refer to the ExtremeZ-IP downloads page for further information and downloads.

ExtremeZ-IP runs on Windows 2003, 2003R2, 2008, 2008R2, 2012, 7, XP and Vista. It runs on 32- and 64-bit versions of Windows. ExtremeZ-IP is not currently compatible with Windows Small Business Server 2011 Essentials.

The ExtremeZ-IP upgrade can be installed over your existing installation, preventing time-consuming reconfiguration.

Note about support for Microsoft DFS functionality: Group Logic offers two service levels for DFS support with ExtremeZ-IP. Your standard Support contract covers DFS issues and questions that relate specifically to ExtremeZ-IP. Group Logic Support Services also offers an add-on, optional package called the "Group Logic DFS Kickstart" for customers that require more general assistance or training with Microsoft DFS. Please see our DFS page for more information. In either case, our Support or Sales team will first work with you to complete our DFS Assessment Worksheet to determine your needs and advise on appropriate options.

If you have not yet experienced ExtremeZ-IP, you can download a trial version.

Recent Blog Articles

• GroupLogic Product Compatibility with Mac OS X 10.7 Lion 

  We have tested the public release of Mac OS X 10.7 Lion and have updated our products for compatibility with this latest Mac OS release.
  If you have any questions or find any issues with our products, please email us at support@grouplogic.com
  activEcho: The Mac activEcho client is fully compatibile with Mac OS X 10.7.
  ArchiveConnect: Users of [...]

  ExtremeZ-IP , ShadowConnect , MassTransit , ArchiveConnect
  6/1/2012

• Group Logic product compatibility with Windows 7 and Mac OS X 10.6 Snow Leopard 

  This article summarizes the compatibility status of Group Logic’s products on Windows 7 and Mac OS X 10.6 Snow Leopard.
  ArchiveConnect
  AFP-based Servers: ExtremeZ-IP 7.0 or later is supported on Windows 7 for use with ArchiveConnect (see below).
  SMB-based Servers: Windows 7 has not yet been certified for compatibility with ArchiveConnect, but there are no known issues. Windows [...]

  ExtremeZ-IP , MassTransit , ArchiveConnect
  1/25/2012

• Information about ExtremeZ-IP and Windows 2000 

  Windows 2000 is supported by ExtremeZ-IP 5.x but not 6.x.
  Customers who wish to stay on Windows 2000 can use ExtremeZ-IP 5.4, which will be the final release in the 5.x series and the last one to support Windows 2000. We encourage customers to use Windows 2003, 2008, XP or Vista and stay current with ExtremeZ-IP [...]

  ExtremeZ-IP
  5/12/2009

Recent Revisions to the Knowledge Base

• GroupLogic product compatibility with Windows 8 

  activEcho
  Client: Windows 8 is supported by activEcho client 2.7 or later.
  Server: Windows 8 is not supported.
  ArchiveConnect
  AFP-based Servers: ExtremeZ-IP 8.0.3 or later is supported on Windows 8 for use with ArchiveConnect (see below).
  SMB-based Servers: Windows 8 has not yet been certified for compatibility with ArchiveConnect
  ExtremeZ-IP
  Server: Windows 8 is supported by ExtremeZ-IP 8.0.3 or later.
  MassTransit
  Server: Windows 8 [...]

  ExtremeZ-IP , MassTransit , ArchiveConnect
  5/22/2013

• How to Create a Drop Box in ExtremeZ-IP 

  Describes how to create a Macintosh drop box within an ExtremeZ-IP Volume, which lets users drop files but not browse or read files in a folder

  ExtremeZ-IP
  4/4/2013

• ExtremeZ-IP Circular Reference avoidance 

  Microsoft has identified an NTFS corruption issue that can cause a Windows 2008 server and Windows 7 to freeze or hang. The specific corruption that causes the problem is a multi-level circular NTFS reference that Windows self-healing cannot fix. The OS hang caused by the corruption is fixed in Windows 2012 and Microsoft has also [...]

  ExtremeZ-IP
  3/14/2013