Upgrading and Installing ExtremeZ-IP

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  • Product:
    ExtremeZ-IP
  • Version:
    All
  • Document Type:
    Info
  • Revised:
    1/14/2009
  • Reviewed:
    1/14/2009

Summary:

To upgrade ExtremeZ-IP, simply run the latest installer which can be obtained from our Latest Releases page.

Description:

It is not necessary to uninstall and reinstall the program (or recommended since you will lose all your settings).

If you are using ExtremeZ-IP in a clustered environment you will need to run the new installer on each node. The cluster settings will remain intact and do not need to be re-configured.

If you see the following error:
“An access error occurred trying to remove the service executable for the previous version of ExtremeZ-IP. This can happen when some other Windows programs are running (such as Event Viewer). Close other Windows applications and run the installer again.”

  • Check to see if Extremez-ip.exe or ExtremeZ-IP administrator.exe is running from the task manager (if so, you may need to kill the process manually)
  • Rename the folder “C:\Program Files\Group Logic\ExtremeZ-IP” to “C:\Program Files\Group Logic\ExtremeZ-IP_old”
  • Try installing again
  • Remove the ExtremeZ-IP_old directory

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