Posts Tagged ‘activEcho’

GroupLogic product compatibility with Windows 8

Wednesday, April 3rd, 2013

activEcho
Client: Windows 8 is supported by activEcho client 2.7 or later.
Server: Windows 8 is not supported.

ArchiveConnect
AFP-based Servers: ExtremeZ-IP 8.0.3 or later is supported on Windows 8 for use with ArchiveConnect (see below).
SMB-based Servers: Windows 8 has not yet been certified for compatibility with ArchiveConnect

ExtremeZ-IP
Server: Windows 8 is supported by ExtremeZ-IP 8.0.3 or later.

MassTransit
Server: Windows 8 is not supported.
Windows Web Client: Windows 8 is supported when using the MassTransit 7.2.7 or later web client.

mobilEcho
Server: Windows 8 is supported by mobilEcho 4.3 or later.

GroupLogic Product Compatibility with Apple’s OS X 10.8 Mountain Lion

Friday, June 1st, 2012

We have tested the latest versions of the following products and found that they are compatible with OS X Mountain Lion:

activEcho (tested 2.5)
ArchiveConnect (test 1.2.5)
ExtremeZ-IP (tested 8.0.1)
MassTransit (tested 7.2.7 Web Client)

mobilEcho is unaffected since it consists of server and mobile device components.

If you have any questions or find any issues with our products, please contact us at http://support.grouplogic.com/request.

For information on compatibility with the OS X 10.7 Lion release, please see http://support.grouplogic.com/?p=3538

How can I set mobilEcho and activEcho to listen on the same port (multi-homing)?

Tuesday, March 13th, 2012

Question:

How can I set mobilEcho and activEcho to listen on the same port on one computer?

Answer:

If activEcho and mobilEcho are installed on one computer, they can both listen on the same port (e.g. 443) only if they are bound to different IP addresses (multi-homing).

Follow the steps below:

  1. Open a Command Prompt and type the following line for each IP address that will be used. Replace the <ip address> part with the corresponding IP address.
    • on Windows Server 2008:
      netsh http add iplisten <ip address>
    • on Windows Server 2003:
      httpcfg.exe set iplisten -i <ip address>
  2. Open the Registry Editor (Start -> Run -> regedit) and navigate to the following path:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\mobilEcho\Parameters4\NonRefreshable
  3. Double click on IPAdress. An Edit Multi-String window opens.
  4. In the Value Data field type the IP address that will be used for connections to mobilEcho.
  5. Click OK.
  6. Close the Registry Editor and navigate to C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0\conf
  7. Open the server.xml file with Notepad.
  8. Find the following line:

    <Connector port=”443″ maxHttpHeaderSize=”8192″

    Note: If you have already changed activEcho’s port, the new port number will be written instead of 443.
  9. Add the red text as in the example below. Replace the <IP address> part with the IP address that will be used for connections to activEcho.

    <Connector port=”443″ address=”<IP address>” maxHttpHeaderSize=”8192″

    Note: If you want to use a port other than 443, replace the port number now. 443 is the default HTTPS port, so if you change it, the new port will have to be appended to the server URL when accessing the servers.

    mobilEcho’s port can be changed from mobilEcho Administrator -> Settings

  10. Save and close the server.xml file.
  11. Stop the mobilEcho service.
  12. Restart Tomcat.
  13. Start the mobilEcho service.

For additional technical notes, please check our online documentation.

How can I change the location of activEcho’s FileStore?

Tuesday, March 13th, 2012

Question:

How can I move the FileStore to a non-default location?

Answer:

To change the location of activEcho’s FileStore, follow the steps below:

  1. Stop the “activEcho Repository” service.
  2. Stop the “Apache Tomcat” service.
  3. You will find the current FileStore here:
    C:\Program Files (x86)\Group Logic\activEcho Server\FileStore”
  4. You can copy or move the entire FileStore folder with all its contents to the target point, like:
    E:\MyCustom Folder\FileStore
  5. Open a Command Prompt window.
  6. Change Directory to the activEcho Server directory, like:
    cd “C:\Program Files (x86)\Group Logic\activEcho Server”
  7. At the Command Prompt, run the following command:
  8. aE_Config.bat "D:\MyCustom Folder\FileStore" 5787

    Note: There is a SPACE between the closing double quote and 5787
    Note:
    You can check which port is the FileStore currently using. Open the webUI, go the Settings tab and find the FileStore repository service setting (e.g. http://127.0.0.1:5787) from which you can verify the current port number (e.g. 5787).
  9. Wait for the command to complete. It takes 2 or 3 seconds.
  10. Start “activEcho Repository” service.
  11. Start “Apache Tomcat” service.
  12. Done.

For additional technical notes, please check our online documentation.