Posts Tagged ‘AFP’

Using ArchiveConnect with ExtremeZ-IP Network Reshare

Wednesday, June 6th, 2012

Introduction

ArchiveConnect is fully compatible with ExtremeZ-IP 8.0’s new Network Reshare capability. This feature expands the options for giving Macs access to archive volumes on SMB accessible storage and also provides an excellent workaround for known issues with Mac clients running OS X 10.6.7 and later accessing SMB/CIFS archive volumes.

Network Reshare and ArchiveConnect provide a solution for accessing file archives on NAS storage

Due to an issue in Mac OS X 10.6.7 and later, Macs connecting to SMB accessible archive volumes on file servers or NAS storage are not able to properly recall files. This issue is fully detailed in this related knowledge base article.

By utilizing ExtremeZ-IP Network Reshare to make file archives, previously only available through SMB/CIFS connections, available to Macs using the standard AFP file sharing protocol, this issue can be avoided and Mac file recall behavior is properly managed by ArchiveConnect over the AFP connection.

Additional ArchiveConnct features included in ExtremeZ-IP also provide advantages to using AFP Network Reshare vs. using direct SMB access from Mac clients. An example is a configurable color label that indicates which files shown in the Finder are currently offline.

NetApp specific benefits to using ArchiveConnect with Network Reshare volumes

Before ExtremeZ-IP 8.0 with Network Reshare, Mac SMB access to NetApp archive volumes required the “Assume all SMB files are offline” setting to be configured in ArchiveConnect. This is not necessary when they are reshared through ExtremeZ-IP, so Mac users retain the ability to see thumbnail icons and quick look previews for files that are already online.

Adobe InCopy does not properly handle file locks on network storage

Tuesday, February 1st, 2011

Within the application, Adobe InCopy performs file check-ins and check-outs to support multiple users working within a single document. When a segment of a document is checked out, it is given a file lock, which can be seen on the server as an .IDLK file. The idea behind this is that all client computers will be watching for these lock files, see them, and both display and honor them when access is requested from another individual.

In testing, we have found this functionality to be problematic on network shares. The results of our testing three different workflows follow:

– Windows server using SMB: Lock files are created, but do not display and are not honored by the software. For example, UserA begins editing a segment of an InCopy (or InDesign) document using InCopy, UserB will be able to go in and make edits to that segment as well. This will result in data integrity issues.

– Mac OS X server using AFP: Same behavior as SMB above, but after unknown periods of time, the locks may display inside the InCopy software, but still are not honored.

– Windows server using ExtremeZ-IP for AFP: Locks are always honored, but only display intermittently.

How To Prevent Mac Clients From Mounting Volumes Using SMB

Tuesday, September 22nd, 2009

While most Macintosh users understand they should avoid using SMB to connect to AFP shares, there is a Finder bug in Mac OS 10.5 which may be adding to confusion and contributing to users accidentally connecting to AFP shares using SMB.

The Finder bug manifests when you expand the Sidebar’s “Shared” triangle. When you navigate “Shared” the Finder attempts to connect via SMB (even if the volume is already connected via AFP). This leads users to mistakenly believe they have been disconnected and prompts them to connect using SMB.

Here are a few tips you can use to help limit confusion:

  1. Under Finder > Preferences > Sidebar:
  • Uncheck “Connected Servers” and “Bonjour Computers”.
  • Sidebar

    This will make the “Shared” option disappear from the Sidebar altogether.

  • Check “Computer”.
  • Volumes under Computer

    This will allow you to navigate servers and shares from “Devices”.

  1. Under Finder > Preferences > General:
  • Check “Connected Servers” to place Volume icons on Desktop.
  • Finder Preferences

    This will allow users to navigate and always get to AFP Volumes via “Computer”.

Mac OS X 10.6 Snow Leopard Compatibility Status for ArchiveConnect, ExtremeZ-IP and MassTransit

Monday, August 31st, 2009

This knowledge base article has been replace by a newer one explaining the compatibility status for Group Logic’s products on Snow Leopard and Windows 7.