Posts Tagged ‘Application Client’

Is MassTransit Web Client plug-in compatible with 64-bit versions of Windows and Mac OS?

Monday, June 14th, 2010

Summary:

Group Logic supports MassTransit Server on Windows 64-bit platforms. Currently, version 7.0.1 of the MassTransit Web Client plug-in (available for the latest MassTransit HP 7.0.1 Servers) is supported for Safari in 64-bit mode but it is not supported for Internet Explorer running in 64-bit mode. MassTransit Web Client plug-ins prior to version 7.0.1 are not supported for Internet Explorer and Safari browsers running in 64-bit mode. However, you can use the MassTransit Web Client plug-in on a 64-bit operating system by running the browser in 32-bit mode.

If you do not want to switch your browser to 32-bit mode and the HTTP transfer method is available on the server, you can use it to transfer files with the MassTransit Web Client. To use HTTP click, the “Switch to use HTTP” link on the Send Files or Download Files page. For information about how to configure the HTTP transfer method, see the “Windows Web Configuration Instructions” document on the MassTransit Latest Releases page.

If you are using Mozilla Firefox, you shouldn’t have any problems with MassTransit Web Client on 64-bit Windows and Mac, since all current versions of Firefox released by Mozilla are 32-bit.

Description:

To use MassTransit Web Client 7.0.1 via Internet Explorer on 64-bit operating systems, you must run Internet Explorer in 32-bit mode. If you use MassTransit Web Client prior to version 7.0.1, you must run Internet Explorer or Safari in 32-bit mode. The 64-bit platforms of Window and Mac have both the 32-bit and 64-bit versions of Internet Explorer and Safari available.

Set Internet Explorer 8 to run in 32-bit mode on 64-bit Windows

The 32-bit version of Internet Explorer is available in the Start menu. Commonly, the 32-bit Internet Explorer is the default browser. However, some programs will automatically launch the 64-bit version of the browser. To check which version of Internet Explorer is currently running open the Help menu in IE and select About Internet Explorer. If you are running the 64-bit browser, it will say “64-bit Edition“ after the version number. In this case, close Internet Explorer and:

  1. Go to the Start menu->All Programs
  2. Run the 32-bit version of the browser by clicking on the Internet Explorer application.

Set Safari 5 to run in 32-bit mode on 64-bit Mac OS

To run Safari 5 in 32-bit mode:

  1. Quit Safari if it is running.
  2. Open Applications.
  3. In Applications, highlight the Safari application and press Command (Apple) key+I, or open File->Get Info.
  4. In the Safari Info window, mark the Open in 32-bit mode check box and close the window.
  5. Restart Safari.

Now, you can download the MassTransit plug-in for the Web Client and use it to transfer files.

For more information about the MassTransit Web Client plug-in of MassTransit 7, please refer to the Web Client User Guide.

Why is the Application Client Crashing When I Try To Launch It From My Mac?

Monday, June 8th, 2009
  1. This may be a problem with Apple’s launcher program, as opposed to the installer or the Application Client itself. If you check your console logs on your Mac and see “launcher” errors displayed, this indicates that a combo update download / install from the Apple website will likely resolve this problem.

    Apple has released updates to the Launcher application, but many of the OS updates that a typical user would download from Apple did not contain this particular update. This appears to be a problem when a user has upgraded from Mac OS X 10.4.x to 10.5.x. If a user has done a partial upgrade to the OS at some point, the Launcher may have been left out of the upgrade. As such, any user with this problem should look for the “Combo updater” download for their particular OS. These “combo updates” typically contain full update packages and would contain the updated launcher. 10.5.x users can also install 10.5.7 to solve the issue.

    If you have installed the combo update and are seeing errors for the translate command in the console logs (“translate ??? (???) /usr/libexec/oah/translate” ) this is an issue with Apple’s translate command in: /usr/libexec/oah/translate. There are now replacements available for this at this link: http://www.infinitemac.com/f19/how-to-fix-rosetta-crashing-ppc-applications-t1055/.

  2. If you see errors in the console log referring to Eve3 drivers (Library not loaded: /var/root/Library/Frameworks/Eve3.framework/Versions/A/Eve3) you will need to install them. You can try reinstalling the Application Client, or you can download and install them separately, from: http://www.safenet-inc.com/SupportAndDownloads/Default.aspx?id=6442451596&terms=eve3+drivers

After I install an Application Client or a Satellite Server why do I receive the following error when launching the application – “User name already in use. You must use a unique user name”?

Wednesday, January 2nd, 2008

Question:

After I install an Application Client or a Satellite Server why do I receive the following error when launching the application – “User name already in use. You must use a unique user name”?

Answer:

By default the MassTransit Satellite and MassTransit Application Clients are generic clients until the mtclient.cfg file is placed in the MassTransit Satellite or MassTransit Client folder. This error occurs if you have launched the application prior to placing the mtclient.cfg file in the MassTransit Satellite or Client folder and then re-launched it after placing the mtclient.cfg file in the MassTransit Satellite or Client folder.

In order to fix this you will need to:

1. Navigate to the MassTransit Satellite or Client MassTransit Databases folder:

  • if you are using MassTransit version 5 the default installation path is C:\Program Files\Group Logic\MassTransit Satellite 5\Databases\data\mtdatabase or C:\Program Files\Group Logic\MassTransit Client 5\Databases\data\mtdatabase
  • if you are using MassTransit version 6 the default installation path is C:\Program Files\Group Logic\MassTransit Satellite 6\Databases\data\mtdatabase or C:\Program Files\Group Logic\MassTransit Client 6\Databases\data\mtdatabase

2. Delete all the files within that folder.

3. Make sure the proper mtclient.cfg file is in place in the MassTransit Satellite or Client folder

  • if you are using MassTransit version 5 the default path is C:\Program Files\Group Logic\MassTransit Satellite 5 or C:\Program Files\Group Logic\MassTransit Client 5
  • if you are using MassTransit version 6 the default path is C:\Program Files\Group Logic\MassTransit Satellite 6 or C:\Program Files\Group Logic\MassTransit Client 6

4. Re-launch the Satellite or Client.